General Questions
Follow us on Instagram and Tiktok @wagandpurrpet for updates, behind-the-scenes content, and pet treat inspiration!
You can email us at wagandpurrpet@gmail.com or fill out the contact form on our Contact Us page. We’ll get back to you as soon as possible!
Ingredients & Treats
We use natural, pet-safe ingredients like chicken breast, goat milk, goat cheese, and vegetable powders (spinach, beetroot, pumpkin, butterfly pea, and carob for color). No artificial additives!
Store treats in a cool, dry place in an airtight container. For longer freshness, you can refrigerate or freeze them.
Our treats are designed for both dogs and cats, but please check ingredients if your pet has food allergies (e.g., chicken). Treats are crunchy, so ensure your pet can chew them comfortably.
All treat colors come from natural vegetable powders (no artificial dyes!). Icing is made with goat milk powder and natural veggie powder.
We start by sourcing premium, human-grade & pet-safe ingredients like pure goat milk, real chicken, and wholesome wheat flour (for certain treats).
Each batch is handmade in small quantities to maintain freshness and quality and all raw ingredients are cooked. We use gentle dehydration and baking methods to preserve nutrients while enhancing flavor.
Orders & Shipping
We ship via FedEx/USPS, and orders typically arrive within 7-10 business days, depending on your location.
For full details, click here: Shipping Policy
Our processing time is 4-6 business days for normal orders. Orders placed on Fridays or weekends will be processed the following week. You’ll receive a confirmation email with a tracking number once your order ships.
We occasionally offer custom treats and seasonal boxes! Please message us for custom requests. Stay tuned for special releases on our Instagram.
Returns & Orders
We do not accept returns or exchanges, but if you receive a defective product, we’ll make it right. Please inspect your order within 48 hours of delivery and reach out with photos/videos if there’s an issue.
For full details, click here: Return Policy
If you receive a faulty product (excluding shipping-related damage), email us at wagandpurrpet@gmail.com with photos/videos within 48 hours.
If your order is incomplete, email us within 48 hours with photos of the received items and packaging, along with your name and order number.